Services District Educator

Ulta Beauty, Inc.•Lubbock, TX

14h

About The Position

The Services District Educator (SDE) develops high-performing services teams across a district to grow salon hair sales. The SDE educates stylists and store leaders, builds an annual education calendar, and delivers training on techniques, business acumen, industry trends, and new service launches. A licensed cosmetologist, the SDE also maintains a limited personal clientele and provides guest services approximately eight hours per week. The role includes assessing licensed service providers, supporting salon retention and staffing through recruiting and training, and helping district teams improve performance through education, business knowledge, guest service, and continued skills development. The SDE travels to district stores to evaluate and develop stylists and store leaders, supports recruiting and onboarding, partners with district and field leadership, and leads the execution of technical and business training. The role also involves managing training calendars and class communications, preparing presentations, attending required meetings and trainings, and ensuring compliance with company policies, safety procedures, sanitation practices, infection-control procedures, and state board guidelines. This is a full-time position with a flexible schedule that includes days, evenings, weekends, and holidays. Travel may be up to 75% of the time, including overnight stays. The listed annual pay range is $51,600 to $74,000, with potential services pay, bonus-plan compensation, overtime where required by law, and guest tips. Eligible full-time associates may receive paid time off and health, dental, vision, life, and disability benefits.

Requirements

Cosmetology or barber license required.
At least 2 years of training experience, including superior knowledge of back-bar products, services, and retail recommendations.
At least 2 years of coaching or leadership experience.
Understanding of and proficiency in salon business, color, design, and texture.
Proficiency with technology, including Microsoft Office programs, point-of-sale systems, and Apple devices.
Strong organizational skills to manage multiple tasks.
Strong critical reasoning skills, sound judgment under pressure and in ambiguous situations, and flexibility and adaptability.
Ability to build partnerships across associate levels and work independently and as part of a team.
Strong facilitation skills and ability to simplify information into clear, concise steps using different communication methods.
Ability to work a flexible full-time schedule that includes days, evenings, weekends, and holidays.
Ability to travel up to 75% of the time, including overnight stays.
Ability to meet the physical and working-condition demands listed, including frequent mobility, standing, walking, bending, pulling, pushing, twisting, and object coordination; continuous lifting, carrying, or moving of up to 25 pounds; working with or around chemicals; and frequent computer and telephonic-device use.

Nice To Haves

Redken Haircolor Certification is preferred; it must be completed within six months of hire.

Responsibilities

Build the Ulta Beauty brand through training, technical skills, product knowledge, and behind-the-chair experience.
Grow sales in hair services and professional hair products.
Identify training needs with the services training team and implement programs covering service behaviors, techniques, and initiatives.
Travel to district stores to evaluate and develop stylists’ behind-the-chair progress and business-building behaviors.
Visit stores and teach leadership best practices that promote sales growth and positive guest experiences.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain a limited clientele and serve guests approximately eight hours per week.
Build a team culture that reflects the Ulta Beauty brand and models exceptional service and on-brand behaviors.
Attract, hire, and retain a diverse district team of services professionals; teach Experience Managers and General Managers networking and recruiting practices.
Evaluate technical and behavioral interviews for stylists, skin care professionals, and arch experts in the district.
Support Experience Managers, the Field Business Leader, and the District Manager.
Help the team navigate change and innovation.
Ensure compliance with company policies, procedures, and standards.
Learn and teach best practices that promote sales growth, service techniques, and product knowledge.
Partner with the District Manager and Field Business Leader to assess talent in relation to service sales growth and results.
Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
Lead technical and business training strategies, including district networking and recruiting strategies.
Host or attend required conference calls and prepare PowerPoint presentations for meetings.
Manage the district training calendar, class preparation, and communications.
Facilitate the services portion of Experience Manager onboarding with the Field Business Leader.
Support onboarding for new Services District Educators.
Lead, contribute to, and participate in Ulta Academy trainings.
Attend corporate-directed events and meetings and brand partner trainings.

Benefits

Paid time off for eligible full-time associates.
Health insurance for eligible full-time associates.
Dental insurance for eligible full-time associates.
Vision insurance for eligible full-time associates.
Life insurance for eligible full-time associates.
Disability benefits for eligible full-time associates.
Eligible associates may earn services pay under the Company’s Services Compensation Plan.
Eligible associates may receive additional compensation under the Company’s bonus plan.
Overtime pay where required by applicable law.
Tips paid by service guests.