Services Director - Automotive and Transportation - REMOTE

Siemens•Detroit, MI

14d•$230,800 - $461,600•Hybrid

About The Position

The Global Customer Outcomes Services Director for Automotive & Transportation leads the strategic and operational delivery of Siemens Digital Industries Software Services for the Automotive & Transportation Business Unit across the Americas. The role develops and delivers a multi-year software and services strategy aligned with transportation customer needs, overseeing commercially responsible consulting, implementation, and integration programs that help customers realize value from Siemens solutions. Reporting to the AMS GCO VP, the Director leads Services Managers, senior consultants, and cross-functional delivery leads. The position oversees major programs, including large-scale PLM modernization and Digital Thread implementations in secure transportation environments, and partners with Sales, Presales, Portfolio Development, Product Development, Legal, Compliance, Finance, and Global Delivery Center teams. The Director leads the Transportation Global Customer Outcomes P&L, executes Services strategy, and is accountable for customer satisfaction, pipeline forecasting, and workforce planning. The role also represents Siemens Services with major transportation customers, including OEMs, Tier-1 suppliers, and transportation authorities. The position requires 30%–50% domestic travel as needed. It is listed as full-time and permanent, with a hybrid (remote/office) work mode. Applicants must be legally authorized to work in the United States without current or future employer-sponsored work authorization. Employment is also subject to U.S. export-control requirements.

Requirements

Bachelor’s degree in engineering, Computer Science, Systems Engineering, Business, or a related field; equivalent experience is considered.
10+ years in Services leadership roles within enterprise software, PLM, ALM/SLM, MBSE, digital transformation, or adjacent technical consulting.
7+ years working with discrete manufacturing customers, including supervised or critically meaningful programs.
Demonstrated leadership of multidisciplinary delivery teams and complex program portfolios at large-enterprise scale.
Proven experience leading a Services P&L, including forecasting, margin management, and strategic planning.
Strong understanding of DISW product suites, including Teamcenter, Polarion, NX, Simcenter, and OpCenter, and of transportation industry processes.
Strong communication, conflict-management, presentation, and facilitation skills for executive-level engagement.
Expertise in Global Customer Outcomes delivery frameworks, operational governance, business compliance, and professional business management.
Ability to influence at CxO-1 levels within complex interpersonal structures.
Ability to guide organizations through digital transformation, change management, and adoption initiatives.
Willingness and ability to travel domestically 30%–50% as needed.
Legally authorized to work in the United States without employer-sponsored work authorization now or in the future.

Nice To Haves

Project Management accreditation, such as PMP.
Experience in secure or classified program delivery environments, including DoD, OEMs, or Tier-1 suppliers.
Prior leadership of business transformation, Center of Excellence development, large-scale Digital Thread programs, or engineering modernization initiatives.

Responsibilities

Lead the Transportation Services organization to deliver high-quality, scalable, and profitable services that support software adoption and customer value across the Americas.
Set strategic direction for Automotive & Transportation Services, tailoring zone and global strategies to customer needs, including compliance-driven environments, supervised projects, and complex engineering programs.
Develop and implement the Annual Operating Plan, including budget, headcount, margin contribution, pipeline alignment, and forecasting for the ADT vertical.
Lead the Automotive & Transportation Services P&L, ensuring profitability, margin performance, commercial rigor, and compliance with Siemens LOA and compliance frameworks.
Lead business transformation and delivery-excellence initiatives, emphasizing digital thread, MBSE, secure infrastructure, and large-program governance.
Serve as primary Services executive sponsor for strategic Automotive & Transportation accounts and engage CxO-1-level customer partners to support program success and future expansion.
Ensure standardized adoption of the SISW deployment methodology.
Partner with Sales and Presales on pipeline strategy, opportunity qualification and prioritization, and Services-software alignment.
Drive knowledge management, repeatable solution deployment models, and innovation initiatives tailored to transportation challenges.
Lead recruitment, talent development, succession planning, performance management, and mentoring for Services Managers and senior delivery leaders.
Act as the customer concern point for major programs, mentoring teams on program risk, delivery health, customer communications, and commercial decisions.
Represent Automotive & Transportation Services in zone-level meetings and global councils, advocating transportation priorities and aligning with Siemens' Zone/Global Services agenda.