Services Coordinator

Knowledge, Education For Your Success • San Bernardino, CA

12d • $23 - $25

About The Position

The Services Coordinator provides service coordination across all KEYS programs, working in partnership and collaboration with multiple entities to help rapidly rehouse homeless individuals and families or achieve stabilization. The role verifies program eligibility, assesses customer strengths and barriers, develops and monitors individualized service plans, and coordinates referrals to community resources. The coordinator meets regularly with customers either in the office or in the community.

KEYS is a nonprofit organization founded in 2009 by the Housing Authority of the County of San Bernardino. It is a public-private partnership that enhances access to supportive services for low-income residents in San Bernardino County, including case management to help families and individuals access existing county resources and services.

Requirements

• At least two years of experience working in a community with disadvantaged individuals or people at high risk for homelessness.
• Auto insurance with bodily injury coverage of $100,000/$300,000.

Nice To Haves

• A bachelor's degree in social work, human services, counseling, another behavioral science, or a similar field is preferred; equivalent experience combined with education will be considered.
• Previous experience working with customers with substance or drug abuse issues or mental health issues is a strong plus.
• Bilingual English/Spanish skills are preferred.

Responsibilities

• Verify whether referred homeless individuals and families are eligible to participate in KEYS programs.
• Assess family strengths and barriers, including those related to employment, mental health, and education, and coordinate appropriate services.
• Develop and monitor an Individualized Service Plan (ISP) with customers, completing appropriate forms to identify actions and resources needed for stabilization.
• Coordinate and refer customers to social service agencies for mental health, medical, dental, and rehabilitation services.
• Connect customers with community mental health treatment and physical health services as needed.
• Leverage available community resources, including faith-based organizations when appropriate.
• Meet regularly with customers in the office or in the community.

Benefits

• 100% employer-paid medical, dental, life/AD&D, and vision insurance options for employee-only coverage.
• Voluntary 403(b) plan.
• Cell phone allowance.
• 12 paid holidays.
• Vacation time.
• Sick time.
• Monthly auto stipend to offset insurance and mileage costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed