ServiceNow Support, Mid-Level
DMI•Remote,
•Remote
About The Position
DMI, LLC is seeking a ServiceNow Support to join their team. This role will provide day-to-day platform support and configuration for TSA ServiceNow ITSM/ITOM, and will support enhancements, testing, documentation, and O&M handoff.
Requirements
- 3-5 years supporting ServiceNow or similar ITSM tools
- Incident/request, change/release, CMDB support concepts
- Strong runbooks/SOP/test evidence habits
- Mandatory skills include ServiceNow and ITSM
- Must possess or be eligible to obtain and complete a Public Trust background investigation and/or a Public Trust clearance.
- Must be a U.S. Citizen
Responsibilities
- Provides day-to-day platform support/configuration for TSA ServiceNow ITSM/ITOM.
- Supports enhancements, testing, documentation, and O&M handoff.
Benefits
- Virtual health visits
- Commuter perks
- Pet insurance
- Entertainment discounts
- Annual performance reviews
- Tuition assistance
- Internal career growth opportunities
- Generous 401(k) matches
- Life and disability insurance
- Financial wellness tools
- Annual awards
- Service anniversaries
- Referral bonuses
- Peer-to-peer shoutouts
- Healthcare coverage
- Wellness programs
- Flu shots
- Biometric screenings
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
