Direct Client: ServiceNow Solutions Architect @ Lansing, MI – Hybrid – Locals Preferred

KSN Technologies. • Lansing, MI

1d • Hybrid

About The Position

We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of the ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team supporting ServiceNow CMDB and foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).

The position is a one-year contract based in Lansing, Michigan, with a hybrid schedule. The resource must work onsite two days per week starting on day one; the specific onsite days will be determined with the manager. Local candidates are strongly preferred. Non-local candidates must be willing to relocate at their own expense upon acceptance without delay and follow the hybrid schedule. Candidates must be able to work without visa sponsorship and attend an in-person interview.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 5 years of ServiceNow platform experience.
• At least 5 years of experience architecting and implementing enterprise ServiceNow solutions.
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow Certified Systems Administrator (CSA) certification.
• Clear and concise written and verbal communication skills.
• Must be able to work without visa sponsorship.
• Must be available for an in-person interview.
• Non-local candidates must be willing to relocate at their own expense upon acceptance without delay and comply with the hybrid schedule.

Nice To Haves

• ServiceNow Certified Technical Architect (CTA) or equivalent certification.
• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Implementation Specialist certifications in CMDB, ITSM, ITOM, or ITAM.
• ITIL Foundations V3 or higher certification.
• Local candidates are strongly preferred.

Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

What This Job Offers

• Career Level: Senior