ServiceNow Solution Architect

ECS Tech Inc

12h • Remote

About The Position

ECS is seeking a ServiceNow Solution Architect to work remotely. We are currently seeking a strong ServiceNow Solution Architect (SA) who is responsible to optimize, transform, and ensure organizations are efficient and effective across the ServiceNow platform. Solution Architects architect customer solutions, provide support to sales, participate in the SOW process, engage in setting standards and education on new or updated applications within ServiceNow.

Requirements

• Must be a US Citizen per contract, no dual Citizenships.
• Must be able to obtain a Public Trust clearance or higher.
• Must be able to work across multiple programs across the Federal and DOD space.
• Functional and technical knowledge of ServiceNow.
• 5+ years of experience in SaaS software configuration and/or development.
• Functional knowledge and implementation experience of a minimum of 2 ServiceNow modules.
• Understanding of Enterprise Solutions including: Customer Service, Human Resources, Project Management, etc.
• Knowledge of Integrations such as LDAP, AD, SSO, Email Infrastructure, Web Services.
• 2+ years experience building custom applications in ServiceNow.
• Knowledge of relational databases.
• Strong desire to learn new technology.
• Minimum of two ServiceNow Implementation Specialist Certification (or completion within 6 months of start of position).
• ServiceNow Certified System Administrator.
• ITIL® Certification v3+ (or completion within 6 months of start of position).
• A high degree of passion, energy, and drive.
• Ability to travel if required.
• Strong customer relations and communication skills.
• Ability to prepare for, facilitate and lead customer work sessions.
• Demonstrates basic ServiceNow development skills.
• Possesses ability to create process flow diagrams and high-level architecture and documentation.
• Experience in Agile methodology.

Responsibilities

• Optimize, transform, and ensure organizations are efficient and effective across the ServiceNow platform.
• Architect customer solutions.
• Provide support to sales.
• Participate in the SOW process.
• Engage in setting standards and education on new or updated applications within ServiceNow.
• Build custom applications in ServiceNow.
• Create process flow diagrams and high-level architecture and documentation.
• Facilitate and lead customer work sessions.
• Participate remotely and attend meetings on camera.

Benefits

• General Description of Benefits [https://ecstech.com/careers/benefits]

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees