ServiceNow Architect

K2 Partnering Solutions

12h•Remote

About The Position

K2 Partnering Solutions is a global provider of innovative consultative solutions in enterprise applications, AI, and cloud technology. We are looking for a highly capable ServiceNow Architect to play a pivotal role in driving our ServiceNow consulting growth across EMEA. This is not a pure delivery or back-office architecture role. We are looking for someone who can operate end-to-end across the lifecycle — from pre-sales and solutioning, through to owning client engagements and ensuring successful delivery. You will act as a trusted advisor to clients, helping shape solutions, win work, and ensure that what we sell is executed to a high standard.

Requirements

Strong experience as a ServiceNow Architect / Senior Consultant
Proven track record across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM)
Experience supporting pre-sales, solutioning, and client workshops
Ability to operate in a client-facing, commercial environment
Experience leading or overseeing end-to-end engagements
Strong understanding of enterprise architecture, integrations, and cloud ecosystems
Excellent communication and stakeholder management skills
Ability to operate across multiple engagements and priorities

Nice To Haves

ServiceNow CSA/CIS certifications (multiple modules preferred)
Experience working in a consulting / SI environment
Exposure to large, complex enterprise clients
Familiarity with Agile delivery models

Responsibilities

Partner with Sales to support client conversations, workshops, and opportunity shaping
Lead solution design aligned to client needs across the ServiceNow platform (ITSM, ITOM, HRSD, CSM, etc.)
Contribute to RFP/RFI responses, proposals, and pricing discussions
Clearly articulate value propositions and delivery approaches to senior client stakeholders
Support deal qualification and ensure solutions are deliverable and commercially sound
Act as Architect / Engagement Lead on key projects
Own the end-to-end solution integrity, ensuring alignment between design and delivery
Provide governance and technical leadership across multiple engagements
Engage with client stakeholders (IT, business, leadership) as a trusted advisor
Ensure projects are delivered in line with scope, quality, timelines, and expectations
Define scalable, best-practice ServiceNow architectures
Guide teams on platform design, integrations, data models, and performance considerations
Ensure adherence to ServiceNow best practices and standards
Review and validate technical solutions across engagements
Support complex problem-solving and issue resolution
Contribute to building and scaling the ServiceNow capability within K2
Develop reusable assets, frameworks, and accelerators
Support internal teams with training, mentoring, and capability uplift
Work closely with recruitment to help define and assess talent
Contribute to go-to-market strategy and partner ecosystem development