ServiceNow Senior Developer

MissionSquare • District of Columbia - Remote, DC

1d • $107,070 - $171,320 • Hybrid

About The Position

This position is responsible for the development of new applications on the ServiceNow platform. This position also requires prior experience using Integration Hub, out-of-the-box spokes, and other API related integrations. The candidate must leverage the automation and integration capabilities of the platform. Experience with maintaining and enhancing existing ServiceNow ITSM applications is also required. The candidate will work with other IT professionals, vendors, and process owners to develop and support ServiceNow applications, so great communication skills are required.

Requirements

• Bachelor’s degree in computer science or equivalent
• Experience configuring and maintaining core ServiceNow modules including Incident, Problem, Change, Service Catalog, and CMDB Discovery
• Experience with JavaScript and HTML
• Proficient with core ServiceNow components such as Business Rules, Client Scripts, UI Actions, and Flow Designer
• Experience with Web Services (REST)
• Experience with Integration Hub and spokes

Responsibilities

• Demonstrate hands on knowledge of ServiceNow toolset and integration with related systems.
• Develop, maintain, and enhance integration using Integration Hub, its spokes, and API development
• Develop, maintain, and enhance applications on the ServiceNow ITSM platform (help desk/service management, change management, problem management, procurement, asset management)
• Leverage both proven and innovative technology approaches to solve challenging business problems
• Provide technical assessments, written documentation, and technical expertise
• Support and enhance reporting solutions within ServiceNow
• Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions.
• Work on continuous improvement by sharing experiences and knowledge with the team.
• Collaborate with ServiceNow Architect and ServiceNow Support concerning design strategies and development best practices
• Performs other duties as assigned

Benefits

• Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions
• Flexible and hybrid work schedules to support work-life balance
• Tuition reimbursement to support continued education
• Professional and career development opportunities, including courses and certifications
• Comprehensive wellness programs promoting physical, mental, and emotional health
• Volunteerism initiatives to encourage community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior