About The Position

The Government and Public Sector (GPS) practice of Ernst & Young provides a full range of consulting and audit services to help Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. The ServiceNow Developer is responsible for designing and implementing solutions on the ServiceNow platform to support business processes and improve service delivery. They customize and configure applications, workflows, and integrations to meet organizational needs. The role involves collaborating with stakeholders to translate requirements into technical solutions. The developer troubleshoots issues and ensures the platform operates efficiently and effectively.

Requirements

  • A bachelor's degree
  • 3+ years of ServiceNow technical experience
  • Experience delivering large scale ServiceNow engagements or complex IT engagements
  • A customer-focused approach to work, and the ability to support the development of digital platform strategies
  • Ability to obtain and maintain a Secret Clearance or higher, which will be driven by the engagement requirements.
  • Must be willing to work in person as needed depending on the client.
  • Willingness to travel 20 – 30% or more.
  • Work may be required to be completed at client, EY and/or contractor sites.

Nice To Haves

  • Highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn.
  • Motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market.

Responsibilities

  • Interact directly with the customer, stakeholders, and subject matter resources to coordinate, validate and socialize in one or more areas of technology delivery.
  • Manage, assess and implement changes to the related deliverables.
  • Help clients with technology-enabled transformation to achieve their business objectives.
  • Act as a role model for EY’s core values and maintain and expand client relationships through the delivery of high-quality work.
  • Experience with scripting and custom application development.
  • Experience with ServiceNow project execution and responsibilities.
  • Core Application development using ServiceNow AppEngine.
  • Overseeing application and workflow configuration.
  • Developing client-specific reporting processes and integration components.
  • Working closely with ServiceNow technical teams.
  • Providing trusted advice on how digital transformation and technology enablement can lead to improved performance.

Benefits

  • Medical and dental coverage
  • Pension and 401(k) plans
  • A wide range of paid time off options
  • Flexible vacation policy
  • Designated EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care
  • Other leaves of absence
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