Urgent Need of ServiceNow Project Manager Oakland,California--Locals

Deltasoft Solutions•San fransico, CA

4d•Hybrid

About The Position

Deltasoft Solutions is seeking an experienced Program Lead to oversee the organization-wide, end-to-end implementation of ServiceNow. The role involves strategic leadership, cross-functional coordination, and hands-on program management, with a preference for experience in utilities. It is a contract role for a candidate local to the Bay Area. The position is hybrid, combining remote work from home with work at the Oakland office at 300 Lakeside Dr as needed. Compensation is $110.00–$120.00 per hour.

Requirements

At least 7 years of experience in program or project management, including at least 3 years leading ServiceNow implementations.
Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and HRSD.
Strong leadership and stakeholder management skills.
Experience managing cross-functional teams and third-party vendors.
Excellent communication, organizational, and problem-solving skills.
PMP, ITIL, or ServiceNow certifications.
Local to the Bay Area.

Nice To Haves

Experience implementing ServiceNow in a utility or energy sector environment.
Familiarity with regulatory and operational requirements specific to utilities.
Knowledge of integration with legacy systems and data migration strategies.

Responsibilities

Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization.
Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria.
Manage vendor relationships, including ServiceNow partners and system integrators.
Develop and maintain detailed project plans, timelines, and budgets.
Ensure alignment with enterprise architecture, security, and compliance standards.
Drive change management, training, and communication strategies to support adoption.
Monitor program performance, manage risks, and resolve issues proactively.
Provide regular updates to executive leadership and key stakeholders.