ServiceNow Portal Developer

Sofigate

1d•Remote

About The Position

Sofigate CEE Zrt. is seeking an experienced ServiceNow Portal Developer to design and develop modern, user-friendly digital experiences on the ServiceNow platform. The role focuses on customer-facing and/or employee-facing portals that simplify everyday work, improve user experience, and support business automation. The developer will work with customers and multidisciplinary teams to turn business requirements, UX/UI designs, wireframes, and prototypes into robust, intuitive, accessible portal solutions. The position involves working in agile teams, using iterative development and prototyping to demonstrate value early and continuously improve solutions. The developer will collaborate with customers, solution architects, service designers, UX/UI designers, and other developers. The company describes flexible working conditions, including flexible hours and the ability to work from anywhere, and a supportive senior team and Nordic working environment. Sofigate is a Business Technology company that combines transformation expertise, low/no-code platforms, and generative AI to develop business-friendly technology solutions. Its 800+ professionals work across eight offices in Finland, Sweden, Denmark, Hungary, and Poland. The company emphasizes sustainable customer value, openness, flexibility, diversity, equality, inclusion, and work-life balance.

Requirements

At least 3 years of hands-on experience developing and customizing ServiceNow Service Portals.
Strong understanding of ServiceNow platform architecture, data models, and development best practices.
Experience with ServiceNow scripting, including Client Scripts, Script Includes, Business Rules, and Glide APIs.
Knowledge of JavaScript, HTML, CSS, and AngularJS, particularly for developing and customizing Service Portal widgets.
Ability to customize portal layouts, themes, widgets, and user interface components.
Ability to translate UX/UI designs, wireframes, and prototypes into functional portal solutions.
Understanding of accessibility standards such as WCAG and ability to implement accessible user interfaces.
Fluency in English.
Self-driven attitude and ability to work independently.
Passion for Business Technology and the potential of innovative solutions for organizations.

Nice To Haves

Experience with UI Builder and Now Experience Framework is highly valued.
Familiarity with modern front-end development principles, performance optimization, responsive user interfaces, and browser compatibility.
Interest in using AI for development, debugging, risk assessment, alternative viewpoints, and innovation.
Interest in AI agents and automation opportunities.

Responsibilities

Design, develop, and maintain ServiceNow portals, including Employee Center and Business Portal solutions.
Develop and customize portal widgets, pages, components, themes, and layouts to meet customer requirements.
Build modern user experiences using UI Builder and Now Experience technologies where appropriate.
Translate business requirements and UX/UI designs, wireframes, and prototypes into functional portal solutions.
Collaborate with customers, solution architects, service designers, UX/UI designers, and other developers.
Use iterative development and prototyping in agile teams to demonstrate value early and continuously improve solutions.
Implement accessible user interfaces and consider performance optimization, responsive interfaces, and browser compatibility.

Benefits

Flexible working hours and the ability to work from anywhere.
Competitive compensation package, with opportunities for both employees and contractors.
Independent work within a supportive senior team.
Nordic working environment emphasizing fairness, equality, and trust.
International, vibrant, and flexible culture.
Support for a healthy work-life balance.
Opportunities to develop and challenge yourself.

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