ServiceNow Platform Architect
About The Position
Bright Vision Technologies is seeking a ServiceNow Platform Architect to lead the design, governance, and long-term evolution of its ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom applications. The role combines deep platform expertise with enterprise architecture judgment and establishes standards for data, integrations, security, and customization to keep the platform scalable, maintainable, and aligned with business priorities. This is a full-time, direct W2 position that is 100% remote within the United States. The stated salary range is $100,000–$150,000 annually. Candidates must be authorized to work as U.S. citizens, Green Card holders, EAD holders, or H-1B transfer candidates; the employer cannot sponsor new H-1B visa petitions.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
- 8+ years of ServiceNow experience, including architecture or technical leadership.
- Expertise across multiple ServiceNow modules, CMDB, Discovery, and Service Mapping.
- Strong knowledge of ServiceNow scripting, scoped applications, and platform security.
- Experience with IntegrationHub, REST APIs, and enterprise integrations.
- ServiceNow CTA, CIS, or CSA certification.
Nice To Haves
- ServiceNow Certified Technical Architect (CTA).
- Experience with Now Assist, GenAI, or AI-powered ServiceNow features.
- Exposure to multi-instance ServiceNow environments.
- Experience integrating ServiceNow with SAP, Salesforce, or Workday.
- Knowledge of HAM Pro, SAM Pro, or App Engine Studio.
Responsibilities
- Design and oversee ServiceNow architecture across ITSM, ITOM, HRSD, CSM, SecOps, and GRC.
- Lead architecture reviews, platform governance, and release management.
- Define CMDB strategy, Discovery, Service Mapping, and data quality standards.
- Design integrations using IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven architectures.
- Implement platform security, ACLs, role-based access, and governance best practices.
- Drive platform performance, scalability, upgrades, and health improvements.
- Establish workflow and Flow Designer standards while minimizing customizations.
- Collaborate with business and technical stakeholders to deliver scalable solutions.
- Mentor developers and administrators and maintain architecture documentation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
