ServiceNow ITSM Implementation Specialist

Vector 70 • Los Angeles, CA

4d • $150,000 - $200,000

About The Position

Vector 70 is seeking a consultant for a 1–2-year engagement as a ServiceNow ITSM Implementation Specialist, with an immediate target start date. The specialist will lead the end-to-end implementation of the ServiceNow ITSM platform, including IT Asset Management (ITAM).

Vector 70 is a new consulting firm whose people bring 15 years of experience. Its founders previously founded and exited a successful consulting firm and have joined ServiceNow veterans to build a firm focused on practical, results-oriented customer solutions. Vector 70 helps companies apply AI and automation in real-world settings. ServiceNow is its core practice, complemented by Anthropic and Databricks for problems that extend beyond one platform. Within ServiceNow, the company focuses on Security & Risk, CRM, and Workflow Data Fabric, and delivers ITSM and ITOM work across the board.

Requirements

• At least 3 years of hands-on ServiceNow ITSM experience.
• A proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
• Working knowledge of the ServiceNow SPM and ITAM modules.

Responsibilities

• Map current (“as-is”) processes and design optimized future (“to-be”) workflows across the full ServiceNow ITSM lifecycle.
• Advise on ServiceNow configuration options and deployment best practices.
• Connect operational ITSM processes directly with ServiceNow frameworks.
• Use ServiceNow ITAM experience to integrate hardware and software lifecycles into core ITSM workflows.
• Lead the end-to-end implementation of the ServiceNow ITSM platform, including IT Asset Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed