ServiceNow Intern- Fall 2026

Grow Financial Federal Credit Union•Tampa, FL

13d•Remote

About The Position

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. This internship is for Fall 2026.

Requirements

Must be currently enrolled as a student pursuing a degree from an accredited college or university in Information Systems, Information Technology, Computer Science, or a related field.
Interest in IT Service Management (ITSM), workflow automation, and enterprise platforms.
Familiarity with ServiceNow concepts (IT support incidents and requests, change requests, and network fundamentals are preferred).
Basic understanding of IT support processes and service delivery concepts.
Strong attention to detail and ability to communicate timely, clearly, and to work collaboratively in a team environment.
A strong willingness to learn and demonstrate in practice new IT concepts.
Must be enrolled at University of South Florida, University of Tampa, or University of South Carolina to qualify for a Grow Financial internship.
We do not interview or hire students in F-1 or J-1 status and will not sponsor them for work visas.

Nice To Haves

Familiarity with ServiceNow concepts (IT support incidents and requests, change requests, and network fundamentals are preferred).

Responsibilities

Assist the Service Delivery team in supporting, maintaining, and enhancing the ServiceNow platform.
Provide hands-on exposure to IT Service Management (ITSM) processes, workflow automation, platform configuration, reporting, the Agile methodology and documentation.
Support activities such as ticket lifecycle management, basic configuration tasks, testing, data validation, and procedural and process documentation.