ServiceNow HR Technical Consultant
About The Position
At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow’s HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. The Technical Consultant (TC) is a key member of our project teams who designs, develops, tests, and deploys solutions for our customers. The TC understands the need to leverage their knowledge of what works and what doesn’t work to lead customers to scalable, robust solutions. We are looking for someone with willingness and ability to complete background checks and drug testing to work on Federal, State, and Local agency projects. TCs bring magic to our solutions!
Requirements
- 2+ years of Professional Services Experience
- 2+ years of Direct ServiceNow Experience
- ServiceNow HRSD product experience is a MUST
- Willing to obtain Public Trust Clearance
- Have or obtain ServiceNow CSA Certification within 6 months
- Have or obtain ServiceNow CIS-HR Certification within 6 months
- Ability to travel up to 15% to customer locations nationally
- BS Degree or equivalent work experience
- First-class communication and presentation skills
- Strong interpersonal skills, customer-centric attitude
- Intellectual curiosity and willingness to learn every day
Nice To Haves
- Willingness and ability to complete background checks and drug testing to work on Federal, State, and Local agency projects.
Responsibilities
- Participate in ServiceNow Development projects to configure, develop, test and deploys ServiceNow applications
- Independently document configurations, reports, and development work
- Assist our customers with executing testing scenarios and plans
- Educate customers on ServiceNow products and solutions by delivering effective demonstrations
- Maintain certifications, knowledge of new features with each release, and commit to continuous learning
- Participate in story grooming and pointing sessions and ensure your understanding of requirements and point stories
- Participate in stand ups and provide solution guidance to the project team
- Participate in Release Plan activities
- Participate in cut over planning, develop, and implement release plan for solution components
- Participate in Knowledge Transfer sessions with customers
- Supports TC initiatives throughout the organization
- Seek learning opportunities to develop integration skills
- Develop the skills required to configure and or develop advanced ServiceNow features (ie Portal, Integrations, AI, etc)
- Attend and participate in design workshops and design activities to help shape requirements
- Write well designed, testable, efficient code
- Participate in peer review testing and provide test steps used during peer review
- Support Project Managers by documenting Risks, Issues, Decisions, Actions, and Changes in the RIDAC log
Benefits
- Competitive Health Benefits
- 401(K) with a 4% contribution
- Home Office and Fitness Reimbursements
- Vacation and Volunteer Benefits
- World Class co-workers with extensive ServiceNow experience
- Continuous learning culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
