ServiceNow FSM Lead Consultant (Onsite) :: Francisco, CA (relocation works)

DMS Vision • San Francisco, TX

13h • Onsite

About The Position

Lead the implementation and configuration of the ServiceNow Field Service Management (FSM) module. Build FSM functionality, including automated Preventative Maintenance and Calibration tasks, and ensure workflows and data structures support compliance and effective reporting. Design mobile workflows for field technicians and maintenance staff. Collaborate with cross-functional teams to deliver a scalable FSM solution, and provide training and documentation. The role also involves migrating legacy systems to ServiceNow and applying knowledge of compliance frameworks, field service operations, ITIL/ITSM processes, and Agile methodologies.

Requirements

• Experience migrating legacy systems to ServiceNow.
• Strong understanding of compliance frameworks.
• Experience with mobile workflows and field service operations.
• Familiarity with ITIL/ITSM processes and Agile methodologies.

Nice To Haves

• Oracle Developer 6i - Forms experience; 8–10 years required.

Responsibilities

• Lead the implementation and configuration of the ServiceNow FSM module.
• Build FSM functionality, including automated Preventative Maintenance and Calibration tasks.
• Ensure workflows and data structures support compliance and effective reporting.
• Design and implement mobile workflows for field technicians and maintenance staff.
• Collaborate with cross-functional teams to deliver a scalable FSM solution.
• Provide training and documentation.
• Migrate legacy systems to ServiceNow.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed