ServiceNow Architect || Newark, NJ (Onsite) || Relocation will work

DMS Vision • Frisco, AL

10h • Onsite

About The Position

We are seeking an experienced ServiceNow expert to lead the design, development, and administration of the ServiceNow platform. The role combines technical expertise and problem-solving to align the platform with business objectives, support ITIL processes, and deliver a seamless user experience across the organization. This is an onsite position in Newark, New Jersey; relocation is workable. The contract duration is six or more months.

Requirements

• At least 8 years of hands-on ServiceNow administration and development experience.
• Strong understanding of ITIL processes and best practices.
• Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.
• Experience with ServiceNow integrations using REST/SOAP web services.
• Strong analytical skills and the ability to translate business requirements into technical solutions.
• Excellent written and verbal communication abilities.
• Strong stakeholder management and collaboration skills.
• Ability to prioritize and manage multiple projects simultaneously.

Nice To Haves

• ServiceNow Certified System Administrator (CSA) certification.
• Certified Implementation Specialist (CIS) certification, such as ITSM, ITOM, or HRSD.
• Experience with ITOM Discovery, Event Management, or Performance Analytics.
• Knowledge of Agile/Scrum methodologies.

Responsibilities

• Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
• Design, script, and implement applications, workflows, and integrations to extend ServiceNow functionality.
• Develop and maintain API-based integrations between ServiceNow and other enterprise systems.
• Work with IT and business teams to refine workflows, automate processes, and improve service delivery.
• Implement role-based access controls, monitor platform performance, and ensure compliance with security policies.
• Plan and execute version upgrades and patching with minimal disruption.
• Produce technical and user documentation and provide training to system users and administrators.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed