ServiceNow Developer Senior

Arkansas Blue Cross Blue Shield

5d • Hybrid

About The Position

The ServiceNow Developer Senior is responsible for developing, documenting, educating and articulating moderately complex business requirements to support enterprise business solutions initiatives, ranging from vision to implementation, strategy, development and tactical execution of objectives associated with the ServiceNow platform. Incumbent will also contribute expertise in system analysis, design, coding, testing, debugging and documenting the development of all lifecycle phases specific to the ServiceNow platform. This includes specific contributions in maintenance and development of ServiceNow business rules, client scripts, UI policies, UI actions, Flow Designer flows, ACLs, and API integrations.

Requirements

• Bachelor’s degree in Business, Computer Science, Management Information Systems, or related field. In lieu of Bachelor's degree, completion of an Associate's degree OR 72 hours credit toward a Bachelor's degree in a relevant technical field plus three (3) years of relevant experience (separate from the direct experience required below under the Experience category) will be considered in addition to the experience requirements listed below.
• Minimum five (5) years' direct experience serving source systems and project teams for developing, documenting, educating and articulating moderately complex business requirements to support strategic and tactical business needs.
• Knowledge and experience with data gathering, program logic development, coding, testing and documentation as well as experience in Application Systems Programming Design and Analysis.
• Experience as a Programming Lead in at least one (1) large-scale project.
• Active Listening
• Oral Communications
• Written Comprehension
• Coaching
• Oral Comprehension
• Written Expression
• Problem Solving
• JavaScript (ServiceNow scripting)
• Developing Other
• Interpersonal Communication
• ServiceNow Administration/Development ITSM, SPM, ITOM/CMDB
• IntegrationHub, UI Policies, UI Actions, UI Builder, Playbooks, Virtual Agent, Now Assist, Flows, ACLs

Nice To Haves

• Experience/Certification in the ServiceNow platform development preferred.

Responsibilities

• Consults with users to identify current operating procedures and to clarify project objectives.
• Contributes to and supports the Enterprise business solutions strategic and operational planning process to include total quality management philosophies.
• Designs, testable code and develops test protocols or plans and reviews revisions and results.
• Designs and develops high-volume, low-latency applications for mission-critical systems and delivers high-availability and performance applications.
• Develops and implements processes to ensure accurate and effective workflow distribution.
• Develops applications as defined in requirements and business solutions then creates deliverables that are aligned with processes and enterprise standards.
• Enhances and applies programming skills to include analysis, design, coding, testing, debugging, implementation and documentation.
• Provides technical expertise of subsystems and any other performance related systems.
• Uses standard application design principles to create appropriate logical and physical application designs to promote efficiency and code reuse.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior