Senior ServiceNow Developer
About The Position
TIAG is now hiring a Senior ServiceNow Developer to lead the ServiceNow platform management functions as well as design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have technical knowledge of ServiceNow architecture and modules, administration, strong problem-solving skills, and the ability to work collaboratively across teams to deliver scalable, enterprise-grade solutions. This is a position that is Hybrid, reporting onsite to ONR in Arlington up to 3 days per week. This position requires a Secret clearance to be able to start work. US or Naturalized Citizenship are a requirement for eligibility.
Requirements
- Bachelor’s degree from an accredited institution
- 10+ years of related experience
- Proficient in configuring and customizing ServiceNow modules, including Incident Management, Change Management, and Asset Management etc.
- Skilled in developing automated workflows, forms, and dashboards to align with organizational processes.
- Experience integrating ServiceNow with enterprise systems such as HR systems, and financial tools.
- Ability to establish API connections for seamless data exchange between ServiceNow and external platforms.
- Knowledge of ServiceNow System Administration, including user roles, permissions, and access controls.
- Experience providing operational sustainment support to ensure ServiceNow remains functional and efficient.
- Skilled in creating real-time dashboards and generating custom reports for tracking IT service requests and performance metrics.
- Experience capturing stakeholder feedback to improve ServiceNow functionality and user experience.
- Ability to measure the quantitative impact of ServiceNow solutions on mission objectives.
- Active Secret Clearance or current interim IAT Level II certification (Security + or equivalent) and ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD)
Responsibilities
- Oversees configuration and maintenance of the ServiceNow platform.
- Manages user accounts, roles, and permissions.
- Designs and implements workflows to streamline business processes.
- Builds and customizes applications within ServiceNow.
- Provides support and troubleshooting for end-users.
- Monitors system performance and optimizes for efficiency.
- Implements and integrates new systems or add-ons.
- Conducts testing to ensure system functionality and quality before deployment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
