ServiceNow Developer (Mid Level)

NuAxis InnovationsWashington, DC
21d

About The Position

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated ServiceNow Developer (Mid Level) for a Full-Time position.. Job Summary: We are seeking multiple experienced professionals to join our Enterprise Technology Services group under the Technology Applications team. The selected candidates will work on the ServiceNow application, which is integral to our IT Service Management processes.

Requirements

  • Proven experience working with the ServiceNow platform, specifically in IT Service Management (ITSM).
  • Strong understanding of ServiceNow modules, including Change, Incident, Problem, Release, Configuration (CMDB), and Request Management.
  • Ability to work collaboratively within a team and communicate effectively with stakeholders.
  • Experience in developing, configuring, and administering the ServiceNow platform.
  • Strong problem-solving skills and attention to detail.
  • 4+ Years of relevant experience

Nice To Haves

  • ServiceNow certification(s) (e.g., Certified System Administrator, Certified Implementation Specialist).
  • Experience in an enterprise environment with large-scale ServiceNow implementations.
  • Knowledge of ITIL processes and best practices.

Responsibilities

  • Develop, configure, and administer the ServiceNow platform to support IT Service Management (ITSM) processes.
  • Collaborate with stakeholders to design and implement solutions for Change, Incident, Problem, Release, Configuration (CMDB), and Request Management within ServiceNow.
  • Ensure the ServiceNow application aligns with best practices and meets organizational needs.
  • Troubleshoot and resolve any issues related to the ServiceNow platform.
  • Participate in the continuous improvement of the ServiceNow platform and associated processes.

Benefits

  • Work with a dynamic team on cutting-edge technology solutions.
  • Contribute to impactful projects that drive our IT Service Management capabilities.
  • Opportunities for professional growth and development.
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