ServiceNow Business Analyst

Accenture Federal Services•Suitland, MD
•$89,000 - $170,200•Hybrid

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Accenture Federal Services is looking for a ServiceNow Business Analyst to facilitate a thorough understanding of the requirements and apply industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process which meets or exceeds functional requirements.

Requirements

  • 1 year of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar or 6 months of ServiceNow Experience

Nice To Haves

  • Experience working in ServiceNow
  • ServiceNow Certified System Administrator (CSA)
  • Active TS/SCI clearance

Responsibilities

  • Responsible for developing business processes, gathering requirements and developing stories.
  • Provide process flow and other required system documentation.
  • Build a trusting relationship with major project stakeholders and lead them to adoption of the best solution.

Benefits

  • Accenture Federal Services offers a wide variety of benefits.
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