ServiceNow Administrator
About The Position
In a hybrid workplace with 2-days on-site, the primary responsibility of the ServiceNow Administrator is for development, administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules. In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing. The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
Requirements
- 5+ years of hands on experience development and administration of ServiceNow
- Excellent problem solving skills
- Strong written and verbal communication skills
Responsibilities
- Development of the ServiceNow platform
- Administration of the ServiceNow platform
- Configuration of the ServiceNow platform
- Ongoing maintenance of the ServiceNow platform
- Supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules
- Requirements gathering
- Configuration
- Integration
- Testing
- Partnering with users to create/modify process workflows, reporting and dashboards
- Developing knowledge, technical and process documentation
- Staying abreast of new features and functionality
- Playing a key role in driving continual improvement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
