ServiceNow Administrator

Scicom Infrastructure Services • Burbank, CA

2d • Hybrid

About The Position

This position will administer the ServiceNow platform for the corporation. The candidate will ensure that the Instances and applications are maintained properly and will work independently and with direction to resolve defects and deliver enhancements. They will work in a consultative manner gathering business requirements of internal customers, assessing business needs, and designing and developing business solutions. Some independent projects include workflow design, technical design, and rewriting module code, forms, and workflows.

Requirements

• 4 years’ experience designing and implementing large-scale enterprise ITSM implementations
• Ability to handle multiple competing priorities in a fast-paced environment
• Experience designing, developing, implementing business applications in ITSM, ITOM, SPM, and SPO modules of ServiceNow
• ITIL certification
• ServiceNow Certified Implementation Specialist
• Bachelor of Science degree or equivalent
• Experience in scripting language(s) like JavaScript, Python, Perl, Unix Shell, Windows Shell
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
• Experience with Scripted Web-Services, AJAX, SOAP, REST SSO-SAML

Responsibilities

• Administer 4 ServiceNow Instances with various modules including ITSM, ITOM, SPO, SPM, and Workflow Data
• Ensure ServiceNow systems are maintained and enhanced according to industry best practices.
• Develop ServiceNow platform capabilities and tools like Discovery and Integration Hub and other applications as needed
• Assist in the design, development and implementation business applications within ServiceNow
• Utilize Business Rules, Script Includes, UI Actions, Scheduled Jobs and other aspects of the ServiceNow system
• Customizing ServiceNow using UI Pages, UI Macro using CSS, HTML, Angular JS.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level