ServiceNow Administrator/Developer
Lentech Inc.•Laurel, MD
•Hybrid
About The Position
Lentech is hiring a ServiceNow Administrator/Developer (SA2) to join a team designing architecture and developing solutions that support organizational needs. This role requires an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment. The ideal candidate will have strong hands-on technical experience, with AWS experience being a plus. Lentech values a collaborative team environment and a commitment to continuous learning and professional growth.
Requirements
- Active and current TS.SCI w FSP through MD
- Ten (10) years of experience as an SA
- Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
- Linux/UNIX system troubleshooting experience.
- Development experience with JavaScript or other high-level programming languages.
- Familiarity with web-based user interfaces (HTML, XML, CSS).
- Experience creating and maintaining technical documentation.
- Demonstrated ability to mentor junior team members.
- Excellent communication and interpersonal skills.
- Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)
Nice To Haves
- Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.
- Java development experience.
- Experience reviewing processes and implementing efficiencies.
- AWS experience is a plus.
- ServiceNow certifications are a plus (e.g., Administrator, Developer).
Responsibilities
- Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations.
- Create custom workflows.
- Build service requests to meet business and technical requirements.
- Develop views and reports as needed.
- Implement integrations and process automation using ServiceNow Orchestration.
- Perform system, integration, and Section 508 compliance testing.
- Monitor application health, usage, and compliance.
- Assess current ServiceNow usage and recommend enhancements to improve efficiency.
- Develop scripts to automate routine tasks.
- Train and mentor junior team members.
Benefits
- Competitive pay and benefits
- Opportunities to learn and grow
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What This Job Offers
Job Type
Full-time
Career Level
Senior
