Service Writer - Call Center

Michels Corporation • Brownsville, WI

5d • Onsite

About The Position

Michels Corporation is seeking a Service Writer to coordinate service for their equipment and vehicles. This role involves providing initial diagnostic recommendations and coordinating repair vendors. The ideal candidate will possess strong attention to detail, a high level of accuracy, and excellent organizational skills. Critical to success are strong communication skills and the ability to work independently and as part of a team, provide structure, and enhance customer service. Michels Corporation is a growing company that invests in its employees and is committed to quality and safety.

Requirements

• 5+ years of related experience and/or training
• Customer service experience
• Strong attention to detail
• High level of accuracy
• Organizational skills
• Strong communication skills
• Ability to work independently and as part of a team

Nice To Haves

• Mechanical experience
• Service Writer experience
• A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record

Responsibilities

• Coordinating service for Michels equipment and vehicles.
• Providing initial diagnostic recommendations.
• Coordinating repair vendors.

Benefits

• Health
• Dental
• Life
• Flexible Spending Accounts
• Health Savings Account
• Short Term and Long-Term Disability Insurance
• 401(k) plan
• Legal Plan
• Identity Theft and Monitoring Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree