Service Writer - Call Center

Michels Corporation • Caledonia, WI

6d

About The Position

As a Service Writer, you will be responsible for coordinating service for Michels equipment and vehicles. This position will provide initial diagnostic recommendations and coordinate repair vendors. This position must have strong attention to detail, showcasing a high level of accuracy and organizational skills. Critical to success are strong communication skills and the ability to work independently and as part of a team, provide structure, and enhance customer service.

Requirements

• 5+ years of related experience and/or training
• Customer service experience
• Strong attention to detail
• High level of accuracy
• Organizational skills
• Strong communication skills
• Ability to work independently and as part of a team

Nice To Haves

• Mechanical experience
• Service Writer experience
• A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record

Responsibilities

• Coordinating service for Michels equipment and vehicles.
• Providing initial diagnostic recommendations.
• Coordinating repair vendors.

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Flexible Spending Accounts
• Health Savings Account
• Short Term and Long-Term Disability Insurance
• 401(k) plan
• Legal Plan
• Identity Theft and Monitoring Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree