About The Position

This part-time, non-benefitted position is in the Parks, Recreation and Community Facilities Department. The Service Worker classification is non-classified, outside the merit system, and at-will. The role provides customer-service-oriented public contact and supports meetings and events at City facilities through event setup and breakdown, facility cleaning, light maintenance and routine repairs, and setup and operation of sound and lighting equipment. Duties may also include placing water or other non-alcoholic beverages and prepared food trays; supervising and organizing Service Worker Assistants and temporary or contract workers, including training them in procedures and equipment operation; and entering and printing event setups and other event information on a PC for activity reports. On occasion, employees may assist with more complex sound or lighting systems or operate a forklift.

Requirements

  • Any combination of training, education, or experience equivalent to graduation from high school or GED.
  • Good (1–3 years) experience working in a public contact capacity.
  • Must possess a valid Class D Arizona Driver's License by the hire or promotion date.
  • Uphold and exhibit the City of Mesa's shared employee values of Knowledge, Respect, and Integrity.

Nice To Haves

  • Some (6 months–1 year) experience in a performing arts center, recreation center, convention center, and/or hotel environment.
  • Experience setting up microphones and small audio-visual (AV) equipment.

Responsibilities

  • Provide responsive, customer-service-oriented public contact with clients.
  • Set up and break down events, including placing chairs, tables, stages, risers, podiums, dance floors, and other requested equipment.
  • Clean rooms, restrooms, and other facilities.
  • Perform light maintenance and routine repairs to facilities and equipment.
  • Set up and operate sound and lighting equipment for meetings and events at City facilities.
  • Assist with placement of water or other containerized non-alcoholic beverages and prepared food trays.
  • Supervise and organize Service Worker Assistants and temporary agency workers or contract labor crews setting up facilities; train workers in procedures and proper equipment operation.
  • Use a personal computer to enter and print event setups and document event information for activity reports.
  • On occasion, assist with more complex sound or lighting systems or operate a forklift.
  • Perform related work as required.
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