Service & Warranty Technician

ALLY BUILDING SOLUTIONS• Saint Johns, FL, US, FL
•$55,000 - $65,000

About The Position

Ally Building Solutions provides flooring, cabinetry, countertop, appliance, specialty, millwork, and window treatment products and expert installation services, as well as design studio solutions, to new home builders in greater Orlando, Jacksonville, Tampa, and Fort Myers. The company is seeking an experienced Service & Warranty Technician to join its Jacksonville team. The technician performs small to intermediate repairs across the company's product categories.

Requirements

  • Proven field service experience in construction.
  • Demonstrated field expertise in flooring and wall tile repairs, with keen attention to detail.
  • Professional presentation, including excellent verbal and written communication skills.
  • Ability to communicate effectively with homeowners and internal team members.
  • Working knowledge of computer systems and email, and ability to learn company-specific software for scheduling, job assignment, and completion.
  • Excellent critical-thinking and problem-solving skills.
  • Ability to excel in a deadline-driven, fast-paced work environment.
  • Clean Division of Motor Vehicle record and access to a reliable work truck or car.

Responsibilities

  • Perform service or warranty repairs, adjustments, or replacements as needed for newly installed flooring, cabinets, and other product categories.
  • Inspect issues to determine the extent of a service or warranty concern when necessary.
  • Perform grout and caulk repairs.
  • Glaze tile.
  • Perform simple carpet repairs, such as re-kicking at thresholds.
  • Perform simple wood, LVP, and laminate repairs.
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