Service Warranty Clerk

BACHMAN AUTO GROUP • Jeffersonville, IN

3d • Onsite

About The Position

The Warranty Clerk, along with the Assistant Service Manager, the Service Consultants and the Parts Counter staff, verifies that the vehicle repairs performed are in keeping with the manufacturer specifications and time frame, submitting claims to the manufacturer on those repairs in a timely fashion and using appropriate predetermined codes.

Requirements

• Highly organized
• Able to multi-task
• Able to follow directions from the Management Team
• Able to focus on multiple repair order scenarios simultaneously
• Good communicator, both in person and on the phone
• Able to write effectively in email communications
• Able to work collaboratively with several departments and manufacturer representatives both in person, on the telephone and via teleconference platforms
• Comfortable with and able to make use of all company technologies including CDK, Rapid Recon, Microsoft 365 (Word and Excel) and Teams as well as various Manufacturer websites.

Nice To Haves

• Previous warranty submission experience preferred
• Previous accounts experience preferred

Responsibilities

• Verifies that vehicle repairs performed are in keeping with manufacturer specifications and time frame.
• Submits claims to the manufacturer on those repairs in a timely fashion.
• Uses appropriate predetermined codes for claim submissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed