Service to Sales Manager
About The Position
About Us: Smith Automotive Group - Is a reputable organization committed to providing exceptional service and quality vehicles to our customers. We take pride in our knowledgeable staff and strive to create a positive experience for every customer. Job Summary: As an Automotive Service-to-Sales Manager, you will bridge the gap between our service department and sales team. Your primary focus will be to engage with service customers, identify their needs, and introduce them to new or pre-owned vehicles that align with their preferences. If you have excellent communication skills, a passion for cars, and enjoy helping customers find the perfect vehicle, we want you on our team!
Requirements
- High school diploma or equivalent.
- Knowledge of vehicle features, specifications, and financing options.
- Excellent interpersonal skills and a customer-focused mindset.
- Ability to work in a fast-paced environment.
- Valid driver’s license.
Nice To Haves
- Previous experience in automotive sales, service, or related field preferred.
Responsibilities
- Engage with service customers during their visits, actively listen to their needs, and build rapport.
- Understand the customer’s driving habits, lifestyle, and preferences to recommend suitable vehicles.
- Stay informed about our inventory, features, and promotions to effectively present options to customers.
- Conduct vehicle walk-arounds, demonstrate features, and explain benefits to service customers.
- Introduce customers to new or pre-owned vehicles, emphasizing trade-in opportunities and financing options.
- Maintain contact with service customers after their visit, addressing any questions or concerns.
- Work closely with the service and sales teams to ensure a seamless transition for customers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
