Service-to-Sales Vehicle Acquisition Specialist

Orlando CDJR • Orlando, FL

5h

About The Position

Orlando Dodge is seeking an outgoing, motivated Vehicle Acquisition Specialist to purchase vehicles from customers visiting the service department. The role focuses on identifying vehicles the dealership wants to buy, coordinating appraisals, and discussing direct vehicle sales with customers. When customers are interested in upgrading, the specialist connects them with the sales team to explore a trade-in and new vehicle purchase. Customers do not need to purchase another vehicle for the dealership to buy theirs.

Requirements

• Strong communication skills and confidence approaching customers.
• A friendly, professional approach without high-pressure tactics.
• Consistent follow-up, organization, and a self-motivated attitude.
• Ability to work closely with both service and sales teams.

Nice To Haves

• Automotive sales, service advisor, appraisal, or vehicle buying experience.

Responsibilities

• Review daily service appointments to identify potential vehicle acquisition opportunities.
• Build relationships with service customers and ask whether they are interested in selling or trading their vehicles.
• Inspect vehicles, gather vehicle information, and work with management to complete appraisals and establish purchase offers.
• Present offers, answer questions, and follow up with customers.
• Coordinate with service advisors and sales managers to create a smooth customer experience.
• Maintain accurate customer notes and follow-up activity in the CRM.
• Help coordinate paperwork and vehicle hand-offs for completed purchases.
• Work toward dealership vehicle acquisition goals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed