Service Technician - The Remy

Greystar Management Services•Mesa, AZ

3d•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventative maintenance, prepares vacant apartments for new residents, maintains inventory and service documentation, and helps care for the property’s grounds and shared areas. The technician also participates in safety and risk-management activities, may inspect contractors’ work, and assists with property inspections. The position requires a flexible schedule that includes taking call during evenings, weekends, and holidays, and may require occasional travel to other properties or for training and meetings.

Requirements

For Certified Service Technicians, EPA Type I and II or Universal certification for refrigerant recycling is required.
Certifications required by applicable state and local jurisdictions are required for all Service Technicians.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Travel may be required to assist other properties, attend training classes, or attend business meetings.

Nice To Haves

Bilingual English/Spanish skills.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs according to company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track materials, supplies, tools, and equipment used; return unused items to their designated locations; and notify the maintenance supervisor when items need to be reordered.
Complete service request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment properly.
Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and other service providers to verify that it meets required quality standards, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate the property’s physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for a weekly, monthly, and/or quarterly bonus program for onsite property positions.