Leasing Professional - The Remy

Greystar Management Services•Mesa, AZ

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position performs sales and leasing activities, conducts apartment tours, processes applications and screening, prepares lease and move-in materials, inspects apartments before move-in, and helps ensure a smooth move-in. It also monitors market and competitor conditions, develops and implements marketing plans, uses property management software to track availability and resident and prospect information, and maintains the appearance of the leasing office, tour route, show units, and amenities. The Leasing Professional follows up with prospects and residents, executes renewal activities, and responds to resident and client or owner concerns. The role may require travel to other properties or for training and meetings. Employees must be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.

Nice To Haves

Bilingual English/Spanish skills are a plus.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and goals to sustain occupancy.
Follow community policies regarding concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect and maintain the marketing corridor, leasing tour, show units, model, amenities, and leasing office to meet Company standards for show quality.
Follow up with prospects and new residents by email, notes, cards, phone calls, or other contacts to support lease and renewal decisions and resident satisfaction.
Prepare and deliver renewal letters and packages, contact residents in advance of move-out dates, and ensure renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems, and document or convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for quarterly or annual bonus programs for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions, subject to applicable terms and performance.