Service Technician - Albion

SYDENSTRICKER NOBBE PARTNERS•Albion, IL

4d•$17 - $25•Onsite

About The Position

The Service Technician independently performs complex diagnostics, service repairs, and maintenance on customer- and dealer-owned agricultural and turf equipment. The role may require direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. The technician performs diagnostics and repairs on John Deere equipment and technology, may mentor Service Technician Trainees and other Service Technicians, and conducts or supports customer clinics. Field diagnostics and repairs may be required. The technician is accountable for billable time and assigned work orders, including complete and thorough documentation of diagnostics and repairs and timely submission of information. The role may include participation in required Service EDUCATE Training programs. The technician operates and maintains vehicles, tools, and equipment needed for the work, keeps the work area clean and orderly, follows safety rules, and maintains current knowledge of John Deere and competitive products.

Requirements

Experience, education, skills, and knowledge in performing service repairs.
Experience performing repairs and maintenance with special tools and equipment while following Technical Manual procedures for the technician's specialty.
Experience with mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment.
Experience operating vehicles, tools, and equipment for diagnostic purposes.
Experience working cooperatively in a team environment.
Experience communicating effectively verbally and in writing.
An adequate toolset to perform job responsibilities.
High school diploma, GED, or equivalent experience.
Valid driver's license.
Time management skills.

Nice To Haves

Demonstrated experience consistently meeting performance metrics.
Experience using Service ADVISOR or other computer-based diagnostic repair tools.
Associate's degree.
Commercial Driver's License (CDL).

Responsibilities

Independently perform complex diagnostics, service repairs, and maintenance on customer- and dealer-owned agricultural and turf equipment.
Perform diagnostics and repairs on John Deere equipment and technology.
Mentor Service Technician Trainees and Service Technicians.
Conduct or support customer clinics.
Perform diagnostics and repairs in the field as required.
Account for billable time and assigned work orders.
Document diagnostics and repairs thoroughly on work orders and submit information on time.
Participate in Service EDUCATE Training programs as required for skills and knowledge development.
Operate and maintain vehicles, tools, and equipment required for job responsibilities.
Maintain a clean, neat, and orderly work area.
Follow safety rules and regulations when performing work assignments.
Maintain current knowledge of John Deere and competitive products.