Service Technician - Mercedes-Benz of Tampa

Asbury Automotive Group•Tampa, FL

20h

About The Position

The Service Technician at Mercedes-Benz of Tampa completes routine repairs and diagnoses customer vehicles, performing general repairs with some assistance. The role includes work on light engine components, transmissions, clutches, drive shafts, electrical systems, HVAC systems, and steering and suspension systems. The technician is expected to hold most of the applicable manufacturer certifications and to maintain proficiency in accordance with Asbury standards. The position involves completing repairs and preventive maintenance, documenting work and recommendations, using multi-point inspection forms, communicating with service advisors about additional work or delays, and road-testing vehicles when appropriate. The technician also completes warranty documentation and timekeeping, pursues manufacturer training, and works to meet customer satisfaction goals. They are responsible for safeguarding customer vehicles and property, returning vehicles as clean as received, and completing required regulatory and safety training.

Requirements

Previous automotive technician experience.
Must have basic tools.
Strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Perform general vehicle repairs and diagnosis, with some assistance, including work on engines, transmissions, clutches, drive shafts, electrical systems, HVAC systems, and steering and suspension systems.
Use a multi-point inspection form accurately for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency in accordance with Asbury standards.
Road-test vehicles when necessary and practical to determine needed work and confirm repairs.
Perform all levels of vehicle diagnosis, repair, and preventive or routine maintenance.
Complete product and technical training assigned by the manufacturer and management, including manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals.
Complete the work, notations, and timekeeping required for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Return customer vehicles as clean as they were before service.
Complete required training and comply with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Safeguard customer vehicles, property, and information in compliance with applicable laws and company policy.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible select management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities