Service - Lot Attendant - Mercedes Benz of Tampa

Asbury Automotive • Tampa, FL

12d • Onsite

About The Position

The Service Lot Attendant is the initial point of contact for customers arriving at the dealership for service. This role greets customers, obtains vehicle information, assists with appointment check-in, supports Service Advisors, and moves customer vehicles from the service drive to the shop. The attendant safeguards vehicle keys, follows dealership procedures for vehicle handling and delivery, and helps maintain effective working relationships and dealership operations. The position requires working outdoors and being on your feet for extended periods.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver’s license.
• Must pass pre-employment background and drug screening.
• Ability to work outdoors and remain on your feet for extended periods.

Nice To Haves

• Ability to operate a manual transmission is highly preferred.

Responsibilities

• Greet service customers promptly and courteously, and obtain vehicle information at the customer’s vehicle when possible.
• Assist Service Advisors with customers while keeping the service drive organized.
• Move customer vehicles safely and securely after the greeting process, following management’s instructions.
• Retain vehicle keys according to departmental safeguard procedures.
• Promote effective working relationships with dealership associates and departments.
• Follow dealership-specific procedures for active vehicle delivery to encourage return visits and strong Customer Satisfaction Index results.
• Assist other dealership personnel with work necessary to keep the dealership fully functioning.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible select management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury’s Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed