Service - Lot Attendant - Mercedes Benz of Tampa

Asbury Automotive Group•Tampa, FL

About The Position

The Service Lot Attendant is the initial point of contact for customers arriving at the dealership for service. The role greets customers, obtains vehicle information when possible, helps check customers in for appointments, and moves their vehicles from the service drive to the shop. The attendant supports service advisors and dealership personnel while helping provide a safe, organized, and welcoming customer experience.

Requirements

  • Be at least 18 years of age.
  • Have a valid driver's license.
  • Pass pre-employment background and drug screening.
  • Be able to work outdoors and remain on your feet for extended periods.

Nice To Haves

  • Ability to operate a manual transmission is highly preferred.

Responsibilities

  • Greet service customers promptly and courteously, and obtain vehicle information at the customer’s vehicle when possible.
  • Assist Service Advisors while helping maintain organization in the service drive.
  • Move customer vehicles safely and securely according to the greeting process established by management.
  • Retain vehicle keys according to departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership procedures for active vehicle delivery to encourage return visits and strong Customer Satisfaction Index results.
  • Assist dealership personnel with work necessary to ensure the dealership is fully functioning.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Community service initiatives with paid volunteer hours
  • Employee referral program with bonus opportunities
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