Service Technician

Trinity Solar•Muhlenberg Township, PA

31d•$22 - $25•Onsite

About The Position

Trinity Solar is seeking a skilled and motivated Solar Service Technician to join their team. This role involves diagnosing system issues, performing repairs and maintenance, troubleshooting inverter communication systems, and coordinating warranty claims and equipment replacements. The technician will also work directly with homeowners, providing support and ensuring their solar systems operate safely and efficiently. The ideal candidate is mechanically inclined, has strong electrical troubleshooting skills, enjoys working independently in the field, and takes pride in delivering quality service.

Requirements

2+ years of experience in PV installation, solar service, or a related technical field.
Strong electrical troubleshooting experience preferred.
Ability to read and interpret three-line diagrams, construction plan sets, and equipment specifications.
Familiarity with National Electrical Code (NEC) requirements preferred.
Strong problem-solving skills, with the ability to research, analyze, and resolve technical issues independently and efficiently.
Excellent communication skills, including the ability to communicate effectively by phone, email, and in person.
Valid driver's license with an acceptable driving record.
Ability to lift and carry 40+ pounds and safely perform work on residential rooftops.
Prior solar industry experience preferred; candidates with relevant technical experience in electrical, HVAC, telecommunications, or related trades are encouraged to apply.

Responsibilities

Troubleshoot, diagnose, and perform corrective maintenance on residential solar electric systems.
Install, maintain, and repair solar inverter communication systems, including cellular cards, hardwired connections, and LAN connections.
Adapt to changing schedules and prioritize urgent service calls to meet customer needs.
Manage daily service appointments efficiently while maintaining productivity and quality of work.
Communicate professionally and courteously with homeowners, team members, and other service partners.
Document completed service work with photos, detailed notes, and accurate system updates.
Coordinate warranty claims, repairs, and equipment replacements directly with inverter manufacturers.
Follow established safety procedures when working with electrical systems and on residential rooftops.
Research technical issues, identify root causes, and implement effective solutions to restore system performance.
Help ensure customers receive timely, reliable service and understand the status of their solar system issues.