Service Technician

Unique Ground and Supply•Windsor Charter Township, MI
•$28 - $42•Onsite

About The Position

The Service Technician is responsible for diagnosing, repairing, and maintaining customer and company equipment in a timely, efficient, and professional manner. This role works on a wide range of equipment including tractors, mowers, small engines, plows, spreaders/salters, and related outdoor power equipment. Technicians are expected to follow company procedures, complete all assigned repair orders (ROs), and participate in required training to maintain technical proficiency.

Requirements

  • Previous experience as a Service Technician or small engine/mechanical technician.
  • Strong mechanical aptitude with the ability to troubleshoot and problem-solve.
  • Ability to work on a variety of equipment types and brands.
  • Willingness and ability to attend required trainings.
  • Ability to complete assigned ROs accurately and on time.
  • Basic computer skills for RO documentation.
  • Valid driver's license.
  • Must have tools.

Nice To Haves

  • Tractor Knowledge
  • Plow Installation Knowledge and Experience
  • OEM certifications or manufacturer training experience.
  • Experience with tractors, hydraulics, and electrical diagnostics.
  • Welding or fabrication experience.
  • Snow and ice equipment experience (plows, salters, spreaders).

Responsibilities

  • Diagnose mechanical, electrical, and hydraulic issues on tractors and compact utility equipment, lawn mowers (residential and commercial), small engine equipment, and snow plows and salters/spreaders.
  • Perform repairs, adjustments, and preventive maintenance according to manufacturer specifications.
  • Accurately document all work performed on assigned Repair Orders (ROs).
  • Complete all assigned ROs efficiently and thoroughly, following proper RO procedures including labor time tracking, notes, and parts usage.
  • Communicate clearly with Service Advisors regarding findings, additional repair needs, or delays.
  • Attend and complete all required OEM, safety, and company-assigned training.
  • Stay current on product updates, service bulletins, and repair techniques.
  • Maintain a clean, organized, and safe work area.
  • Use tools, equipment, and diagnostic devices properly and responsibly.
  • Follow all safety procedures, OSHA guidelines, and company policies.
  • Work collaboratively with Service Advisors, Parts, and Management.
  • Represent the company professionally when interacting with coworkers and customers.
  • Support overall shop efficiency and team goals.

Benefits

  • Competitive pay based on experience
  • Supportive team environment
  • Opportunities for training and career growth
  • Access to high-quality tools and equipment
  • Employee discounts on parts and services
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