Creekwood - Service Technician

Greystar Management Services•Hayward, CA
•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The position is at Creekwood, a stabilized, garden-style property with 309 units. The schedule is Monday through Friday, with a flexible schedule that includes taking call during evenings, weekends, and holidays. The role requires 1–2 years of experience.

Requirements

  • 1–2 years of experience.
  • Certifications required by applicable state and local jurisdictions.
  • Valid driver's license to operate a golf cart on the property when required based on property size.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and applicable codes.
  • Prepare vacant apartments for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting the finished work.
  • Track materials and supplies used, return unused items to their designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment properly.
  • Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
  • Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and maintenance concerns, and communicate the property's physical needs to management.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • Low-cost or free basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
  • Birthday off after one year of service.
  • Additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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