Service Technician

Indoor Environmental Services•Pleasanton, CA

About The Position

The HVAC Technician cleans, adjusts, repairs, and installs heating, ventilation, and air conditioning systems and related equipment. The role covers air quality systems throughout their lifecycle, from installation through end-of-life, including maintenance, warranty services, and emergency repairs. The technician guides and advises customers on selecting air quality systems that meet their requirements. The company is seeking applicants at Journeyman, Apprentice, and Tradesman levels. Customer satisfaction, safety, and comfort are priorities. Successful candidates are patient and have strong organizational and troubleshooting skills.

Requirements

Valid driver’s license.
Understanding of advanced principles of air conditioning, refrigeration, and heating.
Working knowledge of boiler systems.
Proficiency in balancing air and water treatment systems in line with HVAC protocols.
Excellent written, verbal, and interpersonal skills.
Proficiency in reading schematics and work plans.
Ability to work after hours, on weekends, and on public holidays with short or no notice.
Ability to work in confined spaces.
Ability to lift up to 50 pounds.
Ability to stand or kneel for long periods.
Ability to climb ladders and work at heights.

Responsibilities

Maintain, repair, and install HVAC systems and related equipment.
Identify maintenance risks on equipment.
Diagnose electrical and mechanical faults in HVAC systems.
Clean, adjust, and repair systems, and perform warranty services.
Perform emergency repairs promptly and efficiently.
Provide technical direction and on-the-job training.
Keep daily logs and records of maintenance functions.
Ensure compliance with appliance standards and the Occupational Health and Safety Act.
Comply with service standards, work instructions, and customer requirements.
Assist with customer queries.
Guide and advise customers in selecting appropriate air quality systems.