Pest Control - Service Technician

EcoShield•Eden Prairie, MN
•Onsite

About The Position

The Service Technician delivers customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building customer relationships. The role supports customer satisfaction through proactive communication, attention to detail, and consistent service. Technicians perform interior and exterior treatments, inspect properties, explain services, maintain service records, and keep company equipment, inventory, and vehicles ready for operation. Work must follow company policies, applicable regulations, safety standards, and PPE requirements. The position is based at 15153 Technology Drive, Suite B, Eden Prairie, Minnesota 55344.

Requirements

  • Must be at least 21 years of age.
  • Valid driver’s license and at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
  • Earn and maintain state-required training and pest control licensing if applicable; training is provided.

Nice To Haves

  • One or more years of customer service experience is preferred.

Responsibilities

  • Perform interior and exterior pest control treatments using approved products and methods while following safety guidelines and PPE requirements.
  • Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
  • Explain treatments, answer customer questions, maintain accurate service records, and communicate with the office as needed.
  • Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
  • Follow company policies, regulatory requirements, and safety standards while using technology to manage appointments and service documentation.

Benefits

  • Paid sick and vacation time, plus 10 company-paid holidays.
  • Medical, dental, and vision benefit options.
  • 401(k) with a competitive match.
  • Access to the Employee Assistance Program (EAP).
  • Discounted pest control services for employees and their friends.
  • Weekly pay every Friday.
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