Pest Control - Service Technician

EcoShield•Houston, TX

7d•Onsite

About The Position

The Service Technician delivers customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building customer relationships. The role supports customer satisfaction through proactive communication, attention to detail, and consistent service. The position is based at 301 Wells Fargo Drive, Suite 5, Houston, Texas 77090. It offers an hourly base pay of $16.00, with additional compensation opportunities that vary based on sales.

Requirements

At least 1 year of customer service experience is preferred.
Must be at least 21 years old.
Must possess a valid driver’s license and have at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
Must earn and maintain state-required training and pest control licensing, if applicable; training and licensing are provided.
Must be capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
Must have clear vision for close and distant tasks, with adjustable focus.
Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.

Nice To Haves

At least 1 year of customer service experience.

Responsibilities

Perform interior and exterior pest control treatments using approved products and methods while following safety guidelines and PPE requirements.
Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
Explain treatments, answer customer questions, maintain accurate service records, and communicate with the office as needed.
Maintain company equipment, inventory, and vehicles to support operational readiness and service quality.
Follow company policies, regulatory requirements, and safety standards while using technology to manage appointments and service documentation.