SERVICE TECHNICIAN (FULL TIME)
About The Position
Canteen is hiring a full-time Service Technician to repair, maintain, and assist with the installation of vending machines and equipment. The position is based at Coffee Distributing Corp in New Hyde Park, New York, and follows a Monday-through-Friday schedule from 7:00 a.m. to 3:30 p.m. The advertised pay range is $23.00 to $26.00 per hour. The technician responds to dispatch calls using a company-owned vehicle, assesses and repairs equipment, and supports customers by checking service adequacy and resolving complaints. The role also includes replacing filters in coffee and water equipment, inspecting connections and components, maintaining inventory, preparing machines for installation, and assisting with installations and removals. The technician uses mechanical equipment and small hand tools and follows company safety procedures, operational guidelines, and policies.
Requirements
- Previous technical or mechanical aptitude is preferred.
- Driving experience is preferred.
- Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Previous technical or mechanical aptitude.
- Driving experience.
Responsibilities
- Respond to dispatch calls for machine repairs using a company-owned vehicle.
- Visit existing customers to assess service adequacy, listen to complaints, and resolve service concerns.
- Visually inspect and listen to machines to identify the causes of malfunctions.
- Dismantle machines to access problem areas.
- Inspect parts for wear, misalignment, and other problems; remove and replace defective parts, repair broken parts, and realign or adjust components.
- Test machine operation after repairs.
- Replace filters in coffee and water equipment, ensuring proper installation and performance.
- Inspect equipment connections and components, and promptly report maintenance concerns or necessary repairs.
- Review inventory, order parts, ship and receive machines, and maintain equipment inventory.
- Prepare machines for installation at customer accounts and assist with installations and removals.
- Set up and operate mechanical equipment and small hand tools for machine repair.
- Safely operate and maintain company vehicles in accordance with company policies, traffic regulations, and safety standards.
- Communicate professionally with clients, team members, supervisors, and management to support quality service and timely resolution of concerns.
- Follow established safety procedures, operational guidelines, and company policies.
- Assist with additional assignments, special projects, and operational tasks as needed.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
