Service Technician (Full Time)

Compass Group•Carrollton, TX

About The Position

Parks Coffee is hiring a full-time Service Technician in Carrollton, Texas. The position repairs, maintains, and assists with the installation of vending machines and related equipment. The technician responds to repair dispatches using a company-owned vehicle, visits existing customers to assess service and resolve complaints, diagnoses machine malfunctions, repairs or replaces parts, and tests machines after repairs. The role also involves ordering parts, managing equipment inventory, shipping and receiving machines, preparing machines for installation, and assisting with installations and removals. Mechanical equipment and small hand tools are used for repairs. The schedule is Monday through Friday, with hours that may vary. The fixed pay rate is $16.00 per hour.

Requirements

  • Previous warehouse experience is preferred.

Nice To Haves

  • Previous warehouse experience.

Responsibilities

  • Respond to machine repair dispatches using a company-owned vehicle.
  • Visit existing customers to assess service and resolve service complaints.
  • Visually inspect and listen to machines to identify causes of malfunctions.
  • Dismantle machines to access problem areas.
  • Inspect parts for wear, misalignment, or other problems; remove and replace defective parts, repair broken parts, and realign or adjust components.
  • Test machine operation after repairs.
  • Review inventory and order parts.
  • Ship and receive machines and maintain equipment inventory.
  • Prepare machines for installation at customer accounts and assist with installations and removals.
  • Set up and operate mechanical equipment and small hand tools for machine repair.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and accidental death insurance
  • Disability insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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