Service Technician (Full Time)
About The Position
Parks Coffee is hiring a full-time Service Technician to repair, maintain, and assist with installation of vending machines and equipment. The position is based at Parks Dallas Xtract in Carrollton, Texas. The technician responds to dispatch calls in a company-owned vehicle, visits existing customers to assess service and resolve complaints, diagnoses machine malfunctions, repairs and replaces parts, and tests equipment after repairs. The role also involves ordering parts, handling machine shipments and inventory, and preparing machines for installation or removal. Work includes operating mechanical equipment and small hand tools. The schedule is Monday through Friday, with hours that may vary; additional schedule details are provided during the interview.
Requirements
- Must have a valid driver's license.
Responsibilities
- Respond to dispatch calls for machine repairs using a company-owned vehicle.
- Visit existing customers to determine whether service is adequate, listen to service complaints, and resolve them.
- Visually inspect and listen to machines to diagnose malfunctions; dismantle machines to access problem areas.
- Inspect parts for wear, misalignment, or other problems; replace defective parts, repair broken parts, realign and adjust components, and test machine operation after repairs.
- Review inventory and order parts; ship and receive machines; maintain equipment inventory.
- Prepare machines for installation at customer accounts and assist with installations and removals.
- Set up and operate mechanical equipment and small hand tools, including drills, grinders, and welding torches, for machine repair.
- Perform other duties as assigned.
Benefits
- $1,000 sign-on bonus if the employee meets the six-month condition.
- Internal employee referral bonus available.
- Retirement plan.
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Identity theft protection.
- Pet insurance.
- Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and a choice auto and home program.
- Medical insurance (full-time positions).
- Dental insurance (full-time positions).
- Vision insurance (full-time positions).
- Life insurance and AD&D (full-time positions).
- Disability insurance (full-time positions).
- Commuter benefits (full-time positions).
- Employee assistance program (full-time positions).
- Flexible spending accounts (full-time positions).
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
