Service Technician (Full Time)

Compass Group•Chicago, IL
•Onsite

About The Position

Canteen is hiring a full-time Service Technician in Chicago, Illinois. The position repairs and maintains vending machines and equipment and assists with installations and removals. The technician responds to repair dispatches using a company-owned vehicle, works with existing customers to assess service and resolve complaints, and handles parts, inventory, and equipment shipments. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Further details are provided during the interview.

Requirements

  • Must have a valid driver's license.

Nice To Haves

  • Previous coffee equipment experience is preferred.

Responsibilities

  • Respond to machine-repair dispatch calls using a company-owned vehicle.
  • Contact existing customers to determine whether service is adequate, and listen to and resolve service complaints.
  • Inspect machines visually and audibly to identify malfunctions; dismantle machines to access problem areas.
  • Inspect parts for wear, misalignment, and other problems; replace defective parts, repair broken parts, and realign or adjust components.
  • Test machine operation after repairs.
  • Review inventory and order parts; ship and receive machines; maintain equipment inventory.
  • Prepare machines for installation at customer accounts and assist with installations and removals.
  • Set up and operate mechanical equipment and small hand tools for machine repair.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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