Service Technician - Atla Surprise

Greystar Management Services•Surprise, AZ

4d•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventative maintenance, apartment make-readies, inventory and documentation, and upkeep of shared areas. It also supports safety and expense-control programs and may inspect contractor work and identify property maintenance or risk-management concerns. The position requires working inside and outside in all weather conditions, with a flexible schedule that includes on-call duties during evenings, weekends, and holidays. Travel may occasionally be required to assist other properties or attend training and business meetings.

Requirements

Certified Service Technicians must have EPA Type 1 and II or Universal certification for refrigerant recycling.
All Service Technicians must have certifications required by applicable state and local jurisdictions.
Must have a valid driver’s license to operate a golf cart on the property when applicable.
Must be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Must be able to work indoors and outdoors in all weather conditions.
Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Must be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by performing pre-move-out inspections, creating punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance supplies and equipment, return unused items to their designated locations, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
Participate in routine safety meetings and required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, maintain the property in good repair, and communicate physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee-only medical coverage.
Paid time off, including 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match of up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.