Service Technician - Atla Surprise

Greystar•Surprise, AZ
•Onsite

About The Position

This position performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The technician completes resident-requested work orders and preventative maintenance, prepares vacant apartments for leasing and move-in, manages maintenance materials and documentation, and assists with upkeep of property grounds and shared areas. The role also supports safety, risk management, cost control, and quality assurance efforts. The position may require travel to other properties or training and business meetings, and requires a flexible schedule that includes taking call during evenings, weekends, and holidays.

Requirements

  • Certified Service Technicians must hold EPA Type I and II or Universal certification for refrigerant recycling.
  • All Service Technicians must hold certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property when applicable.
  • Must be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Must be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Travel may be required to assist other properties or attend training and business meetings.

Responsibilities

  • Complete work orders generated by resident service requests and perform preventative maintenance by diagnosing defects and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-in by conducting pre-move-out inspections, creating maintenance punch lists, scheduling vendors or contractors, obtaining supplies, completing maintenance, and inspecting finished work.
  • Track maintenance inventory, return unused materials and equipment, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork promptly, accurately, and completely.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Support cost control by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, attend routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect contractors’ and vendors’ work to confirm that materials and services meet applicable quality standards, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and risk-management concerns, maintain the property in good repair, and communicate physical-property needs to management.
  • Travel as needed to assist other properties or attend training classes and business meetings.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is free.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, or quarterly bonus programs for onsite property positions.
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