Service Technician (Dishmachine)

Birite•Brisbane, CA

12d

About The Position

BiRite Foodservice Distributors is a third-generation, family-owned company serving the greater Bay Area and Sacramento. The Service Technician installs, maintains, and repairs warewashing machines used in commercial and industrial settings. The role focuses on keeping equipment operating smoothly, minimizing downtime, and providing excellent customer service. The Service Technician reports to the Chemical Department Manager and drives a company-owned van. The position follows a 4x10 schedule, with specific days determined by the current roster. On-call service is required on a rotational weekend basis, and overtime may be required. Work hours and schedules may change according to operational needs. The stated salary range is $30.00–$35.00, DOE.

Requirements

Valid California Driver’s License.
Clean DMV record and ability to submit a current five-year DMV Driver's Record.
High level of customer service.
Good listening and verbal communication skills, and ability to follow manager instructions.
Ability to work as part of a team and independently, and to manage time effectively.
Mechanical aptitude, problem-solving skills, and attention to detail.
Must be at least 18 years old.
Ability to lift or move up to 50 pounds; stand and walk for prolonged periods; visually inspect machines; work in tight spaces; and reach, bend, stoop, squat, twist, push, pull, and kneel.
Ability to safely drive in adverse weather conditions.
Ability to work in close proximity to others and in environments that may have hot or cold temperatures, noise, and distractions.
Availability for a 4x10 schedule, rotational weekend on-call service, and required overtime.

Responsibilities

Install and set up dishwashing and/or glasswashing machines according to manufacturer specifications and industry standards.
Perform routine inspections, calibrations, and preventive maintenance to identify potential problems and prevent breakdowns.
Diagnose mechanical, electrical, and plumbing issues with warewashing machines.
Repair or replace faulty components, including pumps, motors, valves, sensors, and control panels.
Interact professionally and courteously with customers, respond promptly to service requests, and address customer concerns.
Maintain accurate service records and prepare reports documenting findings, recommendations, and work performed.
Follow safety protocols and comply with regulations, codes, and standards related to warewashing equipment installation and maintenance.
Provide rotational on-call service for urgent maintenance and repairs outside regular working hours, responding to emergency calls and troubleshooting remotely or on-site.
Drive a company-owned van.